Letter from W. Family who purchased a vehicle with us and wrote a letter today, August 16,2017.
Sales staff are extremely pushy and condescending. Once it became apparent that this was not a place where I wanted to do business the staff made it difficult to leave. As I was trying to pull out of the parking lot one man tried to wave me down, when if became obvious that I wasn't going to stop another man stepped out in front of me and pretended to grab something off the ground and stood there until I convinced the man at my window to tell him to leave. As I was finally pulling out I heard the window man thank the blocker man saying "that was awesome man, thank you!"
We went out to the King of Cars sale from the great guys at Nissan of Durango at the Walmart parking lot in Salida, CO. We get a great deal and would like to relay to our salesman's boss that my husband and I enjoyed working with him when we bought our car. He was likeable and personable. He was not pushy or act like a "know it all". They were patient and easy to talk to. We just wanted you to know that y'all did great job for us and we appreciate working with them.
Had headlights refinished there, for some reason there was buffing compound slung all over my motor compartment everywhere, brought the vehicle back and they quickly spray washed the motor compartment getting most of the buffing compound removed (whatever) water was everywhere it shouldn't have gotten and both of my headlights had tons of condensation in them (great) do I bring it back to them and give them another shot at doing something right the first time or do I reach In and twist out my headlight and blinker assembly to let them dry out over three days! You decide!
Donnie
Purchased a broken vehicle drove the vehicle home and that's where it has stayed, broken down within a week. I had wondered why they over filled fluids and its because it leaks at a dangerous rate. And I have to drive it all the way to Durango it won't even make it that far. I wish I had read other reviews.
In summary this place is everything you hate about buying cars. If you want to be treated this way go to Denver or Albuquerque and at least get a better price.
I was an out of state buyer. I bought a used Toyota Sequoia. Benny G. took great care of me. The dealership delivered. They took care of some things that needed to be addressed. I recommend this place. Benny had me in and out fast. Thanks Benny for the great experience!!!
Happy Buyer....
Nissan Of Durango is a US Car Dealer based in Durango, Colorado. Nissan Of Durango is located at 20704 US-160, Durango, CO 81301, USA.
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