I can't remember this guys name but he was great to me ! He helped me out and actually brought the air filters I was requesting to have replaced out to the waiting area to show them to me . He was being so nice and he gets 5 stars .... the woman that helped me just before him tho.. she was pretty rude and grumpy and snapped at him for just trying to help clarify the situation . He apologized for her when he clearly wasn't responsible for her actions . Whether she's superior to him or not -how she treats her employees and customers is inferior .
With Morehart Murphy Subaru Service, I have had a minimal great experience with their work. Their customer service and employees are wonderfully polite and explain parts and cars well to people who are challenged intelligently about cars. However, the two times they have kept my car to work on have been terrible. The first time, they kept my car for two to three months and it worked ok afterward. The second time, they informed me that my alternator was failing; however, an additional mechanic showed me that my battery was actually failing, not my alternator. I feel as if the mechanics need to do a more thorough diagnostic for cars and their problems.
I bought a brand new 2017 Subaru Outback. I feel SO SICK in it, especially with the AC on. I hate the car. Also this dealership is not accommodating to people with special needs. Worst dealership EVER. They took 6 weeks to send out my title and no one told me it would not go to my address, instead it is being held at the post office. I truly hate this dealership. Nothing but major problems and hassles. DON'T BUY A CAR FROM HERE.
Made an appointment and my jeep for in right on time. Service rep was friendly and efficient. Work done was timely and thorough.
I am a tourist from LA and yesterday the Sun Roof on my Jeep stuck open. I couldn't get to the dealership until 4:30. Service Manager Aaron Rheinland went above and beyond the call of duty to work me in and find a tech that could close it at that late hour. I am very grateful because it rained all night last night. I didn't get the name of the tech but I would like to thank him too. All of the staff was very friendly and helpful. Durango is fortunate to have such a dealership !!
Morehart Murphy Jeep Ram Dodge Chrysler is a US Car Dealer based in Durango, Colorado. Morehart Murphy Jeep Ram Dodge Chrysler is located at 30 Parker Ave, Durango, CO 81303, USA.
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