Just got back from our tour on the Animas River. Our guide Maddie (sp?) was exceptional. Her ability to guide the raft and our four year old was great. We were nervous at the beginning, but she helped to ease our worries. We ended up turning our two hour tour into the four hour tour. My wife and I can't thank her enough for being so nice. We've decided that we will be making this an annual trip and experience because of hers and the rest of the staffs great customer service.
Loved it! What an adventure for our 32 nd anniversary. The two guides were great. I feel like we made new friends. Highest water of the year raised the awe factor. Only four stars cause the van driver told a couple crude immature jokes.
These guys are the gold standard of customer service. They bent over backwards to accommodate us with our timeline. The tour guide Zack was friendly and full of jokes and information about the river and history of the area. This is the ONLY tour company here in Durango I will ever use!! I am a lifetime customer. Their whole staff is above my expectations
Edit-- I have since moved out of the Durango area and continue to do business with Southwest Raft and Jeep. They recently mailed me a hyside paddlecat across the country just in time to go abroad and I have found these guys are always the most fair and helpful when buying gear from dryboxes to jeep tents to rafts. I am so grateful for all that you've done for me over the years. Thank you Southwest!!!
Best rafting and jeep outfitter in Durango. Top notch equipment at an affordable price. And did i mention that Troy and all his staff are very knowledgable and informative about all the gear they carry. They actually do their research. I bought a k2 cooler from Southwest Raft and Jeep and 5 days later after a moab excursion it still had ice! They carry non counterbalanced sawyer oars and every kind of special equipment that other stores in town have to order. They also do a stellar rafting trip if thats your style as well. I am overall continually impressed with this company and owners.
I just purchased 3 AIRE Tomcat Solo inflatable kayaks at their end of the season sale and I was just amazed at the level of customer service I received. The 3-guys that helped me seemed to be the owners and they made it a pleasure to be shopping and making a substantial purchase like this locally here in Durango. I highly suggest you use Southwest Raft and Jeep for all your rafting trips when your visiting Durango... These guys rock!
Southwest Raft And Jeep is a US Travel Agency based in Durango, Colorado. Southwest Raft And Jeep is located at 1430 Main Ave, Durango, CO 81301, USA.
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