My wife and I have been customers of City Cleaners for about 10 years now and have never had a bad experience. The girls are so friendly and helpful, and the older lady is so knowledgeable. When I read some of these negative reviews, it's as if they are talking about a completely different business. Hmmm. Very strange. Fake news?
I have a commercial account with City Cleaners, and I frequently use them for personal items as well. I am at their location at least once per week. They know my name, they greet me with a smile, and they have always taken care of my clothing in a professional manner. I appreciate the service I receive from City Cleaners. (Uniforms, and professional business attire.)
Originally, I almost didn't go to this cleaner because of the bad online reviews. The first time I went in, I saw "thank you" cards and letters on the walls in the cleaner. People had taken time to handwrite thank you letters to this cleaner. That helped my confidence. Now, I have been taking my husbands shirts there regularly for over a year and a half. I have also taken slacks and a silk uniform in for cleaning. The service is friendly and efficient. No issues with the cleaning job. Only one time they had difficulty locating an item. It just took slightly longer than usual before I they found it. We are very pleased.
The staff is very friendly, know your name and do a great job. Haven't had to buy uniforms in months because the stains come out evertime. Fast and great quality
I've been using City Cleaners since 1997 and have had great service with only a hiccup here or there. At the risk of being offensive, I dress far better than the Durango status quo, and have no less than 3-5 pieces weekly of fine wool, silk and other high-end clothing. I've also taken expensive household textiles with no problem whatsoever. The staff is always friendly and has taken my drop-off earlier than opening when I appear without checking my clock. I once left a credit card in a suit pocket and they called to let me know they had it in an envelope attached to my clean jacket. Naturally, over the last 20 years there's been a minor issue here or there, the worst being a silk shirt that was laundered rather than cleaned (made for a stiff posture), but I'm not perfect either.... Interesting to note that all the major businesses in town, that require LOTS of cleaning services utilize City Cleaners rather than a Farmington pick-up.
City Cleaners is a US Laundry based in Durango, Colorado. City Cleaners is located at 21760 US-160, Durango, CO 81303, USA.
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